Six Sigma is a statistically based methodology for improving product quality
DPMO (defects per million opportunities) may suggest that Six Sigma is simply for the manufacturing industry; however Six Sigma has now been successfully implemented in many types of service industry. In fact many of our clients for six sigma training do not come from the manufacturing industry, Buckingham Palace, The Crown Prosecution Service and Virgin Atlantic to name a few. Although the term ‘defect’ suggests manufacturing to many, a defect can also mean deviations from customer requirements, needs or expectations. Examples of errors in a service business, or the service aspect of a product -related business, include the poor quality of information exchanged between employees and customers, and excessive wait times for customer service or delivery.
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This Lean Six Sigma Green Belt training course is the first module in Silicon Beach Trainings Six Sigma Black Belt Training Package. Delegates can go on to achieve Black Belt level by attending their Black Belt Conversion training course. Delegates should also complete a Six Sigma project before attending the Black Belt Conversion course.
This Six Sigma Black Belt Conversion training course is the second module in Silicon Beach Trainings Six Sigma Black Belt Training Package.
Delegates wishing to attend this Six Sigma Blackbelt training course who have not already achieved Green Belt level should first take thier Lean Six Sigma Greenbelt course and complete a Six Sigma project before attending.