Six Sigma is a statistically based methodology for improving product quality
Some Quick Results – Make sure people can see the benefits early on, this will help you create an enthusiastic team. Look for simple processes that will have an instant effect on productivity (reducing defects, increasing cycle time or reducing waste)
Work on Relationships – Polish your communication skills and create strong bonds and good relationships with all of the key players in the company. Find out what makes people tick and use this, ask about family, their hobbies ect. People are much more willing to cooperate if they have a good relationship with someone, it will make them feel more part of a team.
Don’t ignore the small problems – Not everything is in the book, look our for small problems that can be solved particularly individual problems for process owners. Little things can have big impact, and solving simple problems can have a great impact of the projects success.
Show Clear Financial Savings: As soon as you can show financial savings you will have most people’s attention. It will encourage all parties and give them a sense of achievement as well as a reason for participating. It will help them believe in the process.
Demonstrate Results: When your project is successful, the Blackbelt should make sure that the company is aware of the difference that Six Sigma has made to the company. It will also help the Blackbelts reputation as someone who can get things done; it will help to gain respect and cooperation. Make sure your achievements are recognised.
Work closely with your Champion: Make time regular sessions with your Champion. Ask for his/her help. Be honest about the project and ask for his/her assistance with ironing out problems. Make sure they are fully involved.
Work closely with your superiors: When a problem cannot be solved
Create an Implementation Team: Again communication is key. Regular meetings are essential to aid communication between departments. Process owners can agree on completion dates this will aid smooth transitions from department to department. Regular meetings are also essential so that all departments are aware of any problems that arise and can discuss solutions.
Distribute Control Charts: It is very effective to distribute control charts to a wide audience. Black Belts can use the control chart distribution to inform departments and process owners of their achievements and outstanding action to be taken.
Monitor Process: Scorecards or dashboards tracking the project team’s primary metric is the best way to monitor process. It will enable team leaders to identify defect rates, cycle times and their levels and take the necessary steps to bring them in line with the system. The scorecard or dashboard is also useful at an executive level to inform of progress.
Finally - Keep optimistic. Do not get discouraged by minor setbacks, they will be inevitable. No change process is without resistance or error. Six Sigma is all about solving problems; some are going to be easier than others. Develop good interpersonal skills to build trusting relationships with co-workers and gain their respect and cooperation. Be persistent and patient and the rewards will speak for themselves.
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This Lean Six Sigma Green Belt training course is the first module in Silicon Beach Trainings Six Sigma Black Belt Training Package. Delegates can go on to achieve Black Belt level by attending their Black Belt Conversion training course. Delegates should also complete a Six Sigma project before attending the Black Belt Conversion course.
This Six Sigma Black Belt Conversion training course is the second module in Silicon Beach Trainings Six Sigma Black Belt Training Package.
Delegates wishing to attend this Six Sigma Blackbelt training course who have not already achieved Green Belt level should first take thier Lean Six Sigma Greenbelt course and complete a Six Sigma project before attending.